At Forge & Spark Media, we are committed to respecting and protecting your privacy. This Data and Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with us.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: Includes your name, email address, phone number, and business details when you:
Fill out forms on our website
Contact us by email, phone, or other channels
Subscribe to our newsletter
Buy something on our e-commerce platform
Register for a course
Become a client or partner
Technical Data: Includes IP address, browser type, and information about your interactions with our website through cookies or similar technologies.
Project Data: Information and materials you share with us for the purpose of executing content marketing projects, such as brand guidelines, audience data, or other business insights.
2. How We Use Your Information
We use the collected information to:
Provide and deliver our services effectively
Communicate with you regarding projects, inquiries, and updates
Customize your experience and improve our offerings
Fulfill legal or contractual obligations
3. How We Protect Your Information
We take the security of your data seriously and use appropriate measures, including:
Secure servers and encrypted communication
Restricted access to sensitive data within our team
Regular monitoring and updating of security protocols
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Trusted third-party service providers who assist in delivering our services (e.g., project management software, email tools)
Legal or regulatory bodies if required by law
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These cookies may track website usage and traffic patterns.
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Withdraw consent for marketing communications
Request the deletion of your data (subject to legal obligations)
